Consument Company Information Career
BNI Group
  • Indonesia
  • English

CONSUMER COMPLAINTS

Consumer complaint handling is a service provided by BNI finance to consumers including problem solving through mediation with the involvement of third parties, to guarantee consumer rights as stipulated in the Financial Services Authority (OJK) Regulation concerning Consumer Protection.

Consumer Complaint Publication Report for the Period January 1 June 30, 2024

Consumer Complaint Publication Report for the Period December 31, 2024

Consumer Complaint Publication Report for the Period January 1 June 30, 2025

Consumer Complaint Publication Report for the Period July 1 31 December, 2025

Laporan Publikasi Pengaduan Konsumen Periode 01 Januari - 31 Juni 2026